Terms of use

1. About these terms

These terms of use apply to your use of www.penetron-gcc.com (the “website”). The website is operated by Penetron Middle East GCC F.Z.E, a company licensed in the Ajman Free Zone, United Arab Emirates (“Penetron GCC”, “we”, “us”). By using the website you accept these terms. If you do not accept them, please do not use the website.

2. Information on this website

The website gives general information about Penetron products, services and projects. It is not technical, engineering or legal advice for any specific project. Product performance depends on design, specification, mix design, workmanship and site conditions. Always use the current Product Data Sheet, Safety Data Sheet and the advice of our technical team for your project. If anything on the website differs from the current Product Data Sheet, the Product Data Sheet prevails.

3. No offer or contract

Nothing on the website is an offer to sell. Products shown are not a guarantee of availability. Prices, quantities, delivery and payment terms are agreed only in a written quotation or contract from Penetron GCC, and that document governs the sale. Project references describe past work and are not a promise of the same result on another project.

4. Accuracy and changes

We work to keep the website accurate and current, but we do not guarantee that all content is complete, accurate or up to date at all times. We may change, update or remove any content, product or service shown on the website at any time without notice.

5. Intellectual property

PENETRON, PENETRON ADMIX, PENEBAR, PENESEAL, PENECRETE, PENEPLUG and related names and logos are trademarks of the Penetron group. All text, images, videos, documents and design on the website belong to Penetron GCC, the Penetron group or their licensors. You may view and download content for your own use in evaluating or specifying Penetron products. You may not copy, modify, republish or use it commercially without our written permission.

6. Third party logos and links

Client, partner and event logos are shown to identify organizations we have worked with or supported, and remain the property of their owners. Links to other websites are provided for convenience. We do not control those websites and are not responsible for their content, availability or privacy practices.

7. Forms, enquiries and your information

When you submit a form, request a document or send us an email, we use the details you provide (such as your name, company, email, phone number and project information) to respond, prepare proposals and support your project. We do not sell your personal information. We may share it within the Penetron group and with service providers who help us run the website and our business, only for these purposes. You can ask us to access, correct or delete your information by writing to support@penetron.ae.

8. Cookies

The website uses cookies that are needed for it to work, and may use analytics cookies to understand how it is used. You can set your browser to refuse or delete cookies. Some parts of the website may not work correctly without them.

9. Acceptable use

You agree not to misuse the website, including by attempting to gain unauthorized access, introducing malicious code, disrupting its operation, or using it for any unlawful purpose.

10. Limitation of liability

To the extent permitted by law, Penetron GCC is not liable for any loss or damage arising from your use of, or reliance on, the website or its content, including indirect or consequential loss. Nothing in these terms limits any liability that cannot be limited under applicable law. Liability for products supplied is governed by the quotation or contract for that supply.

11. Governing law

These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Ajman. The courts of the United Arab Emirates have jurisdiction over any dispute relating to the website or these terms.

12. Changes to these terms

We may update these terms from time to time. The version published on this page applies from the date shown at the top of this page.

13. Contact

Penetron Middle East GCC F.Z.E, Ajman Free Zone, Ajman, United Arab Emirates. Email support@penetron.ae. Phone +971 4 245 0850.